Author Topic: Genesys and 3rd party License Reporting feature added to InProd  (Read 1607 times)

Offline jarrod

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    • InProd CMS
The latest release of InProd adds the ability to report on agent based licence usage. InProd can now cater for all licence auditing requirements for Genesys and 3rd party products within the contact centre.

High level features:
  • Enabled and concurrent licence models
  • Create custom licence definitions
  • Business unit level reporting
  • Intraday reports, 2 minutes behind real time events
  • Customisable report templates can include external data sources
  • Report delivery available in HTML, Excel and CSV
  • Multi-site support

InProd is a DevOps, auditing, configuration management and license reporting solution for Genesys PureEngage. Learn how to speed up deployments by creating reusable changes