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Offline ducth

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Registration support account of Genesys CustomerCare
« on: May 30, 2018, 02:42:18 AM »
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Hi Guy,

We are using a lot of genesys system.
Do you know the policy to register support account in Genesys CustomerCare?
http://genesyspartner.force.com/customercare/genesyscommunitylogin

Thanks,
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Offline cavagnaro

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Re: Registration support account of Genesys CustomerCare
« Reply #1 on: May 30, 2018, 12:54:32 PM »
You need to have a valid support contract active.
Be a Business Partner if planning to open tickets or have valid certifications as customer. Done via your Genesys partner.

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Offline victor

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Re: Registration support account of Genesys CustomerCare
« Reply #2 on: June 08, 2018, 12:01:15 PM »
There are two ways to do it:

1. work via whoever sold you the license
2. post your questions here ;)

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