Author Topic: Tips to read ORS logs  (Read 152 times)

Offline CASANOVA

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Tips to read ORS logs
« on: September 15, 2018, 01:36:16 AM »
Hi,

Can anybody post a few tips to read ORS logs.

Thanks.

Offline Kubig

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Re: Tips to read ORS logs
« Reply #1 on: September 17, 2018, 05:05:48 PM »
I recommend you to check the TechTutorials about ORS topic (I think there is one about troubleshooting). Also recommend to test the ORS function(s) within LAB environment and check the ORS logs to understand how it is working and logging.
Genesys certified professional consultant (GVP, SIP, GIR and Troubleshooting)

Offline CASANOVA

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Re: Tips to read ORS logs
« Reply #2 on: September 18, 2018, 03:00:41 PM »
Thanks Kubig  :) :)

Offline GenesysNewbie

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Re: Tips to read ORS logs
« Reply #3 on: September 21, 2018, 12:22:40 AM »
Hi Kubig
Any client available like kazamir or Myzamir its available for this kind or logs (ors)
Just trying to search in genesys portal but not results

Offline cavagnaro

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Re: Tips to read ORS logs
« Reply #4 on: September 21, 2018, 03:49:35 AM »
No client as they are http and transaction messages.


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