Workspace Web Edition in Chrome OS

[libra0789]

Dear all,
I had tried to install WWE in out testing environment then it can work ( I can see the log-in page in web-browser, log in then call when SIP softphone registered with SIP server in Window, Linux and Mac OSx)
Unfortunately,  I had tried to use this function in Chrome OS, it cannot use "voice channel" because it hasn't SIP softphone.
I had checked with Genesys support then they told me the only way is to use WebRTC which can use the voice via the web browser.
I had tried to download it in Genesys webpage but I cannot because we haven't license for this function.
Does anybody who already work with this function or can know another WebRTC can work with Genesys Environment before can help me to solve this situation?
Thank you so much.

[cavagnaro]

Chrome OS is not a supported environment at all.
So they already gave you the solution at your architecture design fault. WebRTC.
Now, what do you need from WebRTC and Genesys?
You need to design that too, which level of integration? If just SIP then try to find a free WebRTC solution and use sip server as gateway to register against it.
Now, for a "free" WebRTC solution, are you ready to pay the future price? Support? Development? Integration? Codecs?


Enviado de meu E6633 usando o Tapatalk

[libra0789]

[quote author=cavagnaro link=topic=11129.msg50657#msg50657 date=1537709139]
Chrome OS is not a supported environment at all.
So they already gave you the solution at your architecture design fault. WebRTC.
Now, what do you need from WebRTC and Genesys?
You need to design that too, which level of integration? If just SIP then try to find a free WebRTC solution and use sip server as gateway to register against it.
Now, for a "free" WebRTC solution, are you ready to pay the future price? Support? Development? Integration? Codecs?


Enviado de meu E6633 usando o Tapatalk
[/quote]
Hi,
Thank for your answer.
I just ask someone who already deployed WebRTC which isn't the solution from Genesys, so my purpose is finding some open source WebRTC gateway can work with our current Genesys test environment. I will check then make some installation to show with my manager it can work .
Regarding the future, after I can show that webRTC can work with the current system, the decisions belong to my manager
So do you know any name of WebRTC open source can work with Genesys system? Kindly help to give me some name?
Thank you so much.