Author Topic: Sending quick replies using Platform SDK  (Read 131 times)

Offline Mogoh

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
Sending quick replies using Platform SDK
« on: February 14, 2019, 04:52:33 PM »
Hello,

I have a chatbot app built using Platform SDK and was hoping to add buttons to it. I encountered this https://docs.genesys.com/Documentation/GWC/latest/Deployment/GWCRM and checked about Platform SDK sending JSON. According to this https://docs.genesys.com/Documentation/PSDK/8.5.x/Developer/JSONSupport it is possbile. What is unclear to me is can I send these quick replies using BasicChatProtocol and how would I do that.

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 6821
  • Karma: 56331
Re: Sending quick replies using Platform SDK
« Reply #1 on: February 14, 2019, 08:07:34 PM »
You are using GMS Chat, correct?
And the PSDK app you developed hook how to it?
Basically is just to send a response as described in the Rich samples