Author Topic: How to select an open WDE interaction by code?  (Read 137 times)

Offline DeonH

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How to select an open WDE interaction by code?
« on: March 11, 2019, 07:25:29 AM »
Hi

We have agents working on the WDE and they can receive more than one interaction at a time.
When a new Interaction Window is opened we have a browser component that is displayed on a new tab as part of the interaction.

The browser component sometimes sends an activate event that indicates that a specific browser component on one of the Interaction Windows needs to be visible.

Is it possible to:
- Get a list of open interactions
- Then make the corresponding interaction the active one via code. (Same as clicking on it in the top menu)

A pointer in the right direction would be appreciated

Thank You