I need some help I am installing WDE in a customer that is in a different network and I cannot make and receive call but in the same network of sipserver all works fine, I know it is more than likely a network issue but from the sipserver logs I can see that the sipserver receive 200ok but not progress the call with ACK. the only difference between a good and bad call is the below line that is happening just before the ACK in a good call:
5:37:43.007: SipDialog: event CALLING_RESOK, t=1292314, s=7, r=5, m=6d99358 port=5060
15:37:43.007: CID:CUUID>00172334-5BB5-1D15-BFCF-14BF5D0AAA77-921051@10.93.xxxx.xx:00FND72RMKEHBFUF2IVLQ2LAES0000D5:
15:37:43.007 SIPCONN(88706): HandleSipDialogEvent(CALLING_RESOK)
15:37:43.007 SIPCONN(88706): store remote content
15:37:43.007 SIPCONN(88706): sdp state SDP_STATE_OFFER_SENT, event SDP_EVENT_SDP
15:37:43.007 SIPCONN(88706): new sdp state SDP_STATE_NULL, event SDP_EVENT_SDP
15:37:43.007 SIPCONN(88706): MakeCall: 200
15:37:43.007 SIPCONN(88706): SendAck(1292314)
15:37:43.007: Assocaited transport returned from device [4647] [10.78.221.42:5060:1]
15:37:43.007: Sending [0,UDP] 553 bytes to 10.93.xxx.xxx:5060 >>>>>
ACK sip:88706@10.78.xxx.xxx:5060 SIP/2.0
any one knows when and how the message SipDialog: event CALLING_RESOK, t=1292314, s=7, r=5, m=6d99358 port=5060 is generated?
