" /> how to filter a widget to obtain a certain information in minutes or hours. - Genesys CTI User Forum

Author Topic: how to filter a widget to obtain a certain information in minutes or hours.  (Read 1197 times)

Offline Elías Villegas

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I'm working with genesys pulse , and pulse is catching all our agents and I only need a certain number of agents by hour. and example:

08:00 am to 13:30 pm - group a

13:30 pm to 20:30 pm - group b


Any idea?.