" /> Eservices userdata option - Genesys CTI User Forum

Author Topic: Eservices userdata option  (Read 1987 times)

Offline Raja Sekhar

  • Jr. Member
  • **
  • Posts: 72
  • Karma: -1
  • Genesys Routing Applciation developer
Eservices userdata option
« on: November 11, 2019, 03:07:13 PM »
Advertisement
Hi  Team,

In voice we have consult-user-data under T-server options for handling user data between clients.

Do we have such option in Interaction server for e Services, i am facing some Userdata update issue between clients in GMS Chat.

Offline hsujdik

  • Hero Member
  • *****
  • Posts: 541
  • Karma: 30
Re: Eservices userdata option
« Reply #1 on: November 11, 2019, 04:55:03 PM »
I'm not totally sure, but I believe that in conferences or transfers, they always behave as if "consult-user-data" was set to "joint" on multimedia. And, as far as I know, this cannot be changed (not sure if any update came out making it possible)

Offline Raja Sekhar

  • Jr. Member
  • **
  • Posts: 72
  • Karma: -1
  • Genesys Routing Applciation developer
Re: Eservices userdata option
« Reply #2 on: December 05, 2019, 12:12:05 PM »
Thank you