Author Topic: Genesys inbound Call Flow  (Read 109 times)

Offline Noufal

  • Full Member
  • ***
  • Posts: 103
  • Karma: -7
Genesys inbound Call Flow
« on: November 19, 2019, 04:40:24 PM »
Can any one explain Genesys inbound voice call flow in very details . (With GVP and without)

Like 1) Call comes from PBX( PBX is external device which sends calls to SIP)
2) SIP -----
3)Resource Manager

Offline Kubig

  • Hero Member
  • *****
  • Posts: 2604
  • Karma: 42
Re: Genesys inbound Call Flow
« Reply #1 on: November 19, 2019, 05:53:16 PM »
Read available documentation - especially Integration guide for SIP Server with Genesys Media Server. There is a great description how it works in general and also general instructions how to deploy it. if you have any specific trouble or questions, feel free to ask here.
Genesys certified professional consultant (GVP, SIP, GIR and Troubleshooting)