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Author Topic: Genesys Google ASR integration  (Read 7809 times)

Offline gen_den

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Re: Genesys Google ASR integration
« Reply #15 on: October 16, 2020, 09:10:31 AM »
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Sorry guys, i didnt get email notifications for your update.
If you still need  the guide and step do let me know.or drop me a message in my inbox.

Offline tot3nkopf

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Re: Genesys Google ASR integration
« Reply #16 on: May 04, 2023, 07:50:54 PM »
Hello everyone,
I have a few questions regarding the implementation of Google TTS and ASR without GIA:
1. Is this working without the streaming plugin from Google (and MCP installed on Linux server - as the Google plugin comes only as RPM)?
2. I assume the licensing is only a commercial requirement from Genesys as there is no technical requirement and no technical license associated? When stating that VoiceBot license is needed this means voicebot bundle with GIA?
3. I assume DMZ deployment is not mandatory, only the local firewalls and proxies must support and not intercept HTTP/2 (gRCP and gRCP streaming)? Any other considerations regarding network traffic?