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Offline kamalnba

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Cisco CUCM _ CUCM T-Server - Monitoring Agents over SIP
« on: April 15, 2020, 01:27:34 AM »
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Hi,

I am working on a project to move agents from Cisco Harphone to Jabber and monitoring those agents over SIP via Genesys. I have configured everything according to the document attached however I still don't see Subscription messages from T-Server to CUCM.

https://docs.genesys.com/Documentation/SIPS/8.1.1/IntegrationReferenceManual/CUCMOverview


Any suggestions?

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Offline hsujdik

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Re: Cisco CUCM _ CUCM T-Server - Monitoring Agents over SIP
« Reply #1 on: April 16, 2020, 09:41:22 PM »
Can you send how are your Trunk, VoIP Service and Extension DNs configured?
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