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Author Topic: Avaya SIP integration  (Read 1335 times)

Offline cavagnaro

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Avaya SIP integration
« on: June 25, 2020, 03:00:20 AM »
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Hi guys
I have a customer where I am just doing a check on their platform, they have a GVP and an Avaya, by some reason they didn't integrate the Avaya to the Genesys platform...anyway...they use SIP integration with SIP Server.
Is there anyway I could pass KVPs from Genesys to Avaya and vice-versa using the SIP Link? Maybe the X-Genesys- mappings?
Any wild idea?

Offline hsujdik

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Re: Avaya SIP integration
« Reply #1 on: June 25, 2020, 03:33:12 AM »
I remember working with a customer that had Avaya Session Manager some time ago and I think they used X-Genesys-UUI header for integration. I'll try to reach them out to be sure.