Author Topic: Consultation of license information in real time  (Read 496 times)

Offline efrainclg95

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Consultation of license information in real time
« on: September 14, 2020, 11:54:10 PM »
Hello expert friends, there is a way or way to know the amount of license in use, something like a real-time counter that reports the use of places with activity for example.

I understand not natively.

I appreciate your comments.

Offline Tambo

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Re: Consultation of license information in real time
« Reply #1 on: September 15, 2020, 06:51:55 PM »
are you talking seat licences?

Offline efrainclg95

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Re: Consultation of license information in real time
« Reply #2 on: September 15, 2020, 11:58:10 PM »

Hi Tambo, if it is correct, they are seat licenses, I do not know if there is any genesys module that allows me to see the occupation of these licenses in real time.

Thank you

Offline Tambo

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Re: Consultation of license information in real time
« Reply #3 on: September 16, 2020, 12:10:18 AM »
you can use ccpulse to monitor all of your extensions and see which are being used

Offline efrainclg95

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Re: Consultation of license information in real time
« Reply #4 on: September 16, 2020, 05:06:13 AM »
Hi Tambo if I am going to take your suggestion, I am going to use CCPulse, thank you very much for your time and help.

Offline les_forbans

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Re: Consultation of license information in real time
« Reply #5 on: September 17, 2020, 10:18:07 PM »
Hi efrainclg95,

In Tserver logs you can see messages such as :
Line 67172: 07:43:55.995 Trc 20006 Number of seat licenses in use 748 out of XXXX available

hope it helps.