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Offline a989597

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recording file missed
« on: January 15, 2021, 07:28:46 AM »
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Hi guys,

I use Composer(eclipse) to design IVR flow,it's about voicemail record.
I use record block to record recording and use DB insert this recording's information.
But I check file path and find this recording file, i can't find file.
Sometimes I can find file,sometimes can't.

so, how can I check this problem? :-\
Thanks

Offline cavagnaro

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Re: recording file missed
« Reply #1 on: January 15, 2021, 02:29:04 PM »
well, logs my friend.
You would need to check your MCP logs for recordings you can't find.
Do manual tests and validate each one for them.
Seek for alarms/errors in MCP