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Offline genesysnoob

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Stop Ageing of items (IWD Related)
« on: May 17, 2021, 08:10:16 PM »
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Hi folks,

How do we stop the clock on work items which have entered the queues?
Our business unit stops at 6 pm Friday and starts again at Monday 8 am, due to this inactivity over the weekend the stats are showing off values