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Delete and Recreating DNs in Genesys + CUCM
« on: May 21, 2021, 02:44:03 AM »
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I would like to dynamically add and remove DNs to optimize our license use. The environment is Genesys + CUCM (yes, I know....). So, at first I was thinking about just unregistering and deleting DNs to free up the license, but I am told that we also need to delete DNs in CUCM to avoid JTAPI related issues. So, I decided to use AXL to do that. Now, I am told that I also need to ensure that I can recreate JTAPI settings in CUCM when I re-create DNs I deleted before. Does anyone know what would the problem be if I do not do it? Is Genesys having problems releasing DNs in CUCM that are deleted?