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Offline genesysnoob

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Plug in losing settings
« on: June 21, 2021, 05:27:41 PM »
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We have gax plug in for voice mail .
We enter email addresses for the each mail box, due to unknown reasons those email addresses are wiped off automatically, does anyone know why this happens.

Email notification values changes to no
And email addresses field becomes empty in gax


Offline waddellgaz

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Re: Plug in losing settings
« Reply #1 on: June 26, 2021, 09:49:50 AM »
What do the gax logs say when you press save after editing the email address?