" /> Cannot send a Outbound SMS Message - Genesys CTI User Forum

Author Topic: Cannot send a Outbound SMS Message  (Read 1092 times)

Offline Filippe

  • Newbie
  • *
  • Posts: 47
  • Karma: 0
Cannot send a Outbound SMS Message
« on: June 29, 2021, 07:40:46 PM »
Advertisement
Hi Guys,
I'm trying to send an sms interaction (test) via Soap and the Social Messaging Server log (we are using the Digital messaging server) send me the following:

        'SubmitSeq' [str] = "16747090"
        'PlaceInQueueSeq' [str] = "16747090"
      '_umsTID' [str] = "EspRefId:26"
      '_umsChannel' [str] = "channel-any_name"
      '_umsTID' [str] = "EspRefId:26"
      '_umsMsgArrivedAt' [str] = "1624994051881"
      '_umsMsgTraceStartedAt' [str] = "1624994051881"
      '_umsRequestId' [str] = "00000002"
      'FaultCode' [str] = "904"
[b] 'FaultString' [str] = "rejected by 'channel-any_name' (904, empty value in dest | src | text, requestId= [/b]


            it's like not recognizing section [b]channel-any_name[/b]
            has something like this happened with you guys?


Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: Cannot send a Outbound SMS Message
« Reply #1 on: June 29, 2021, 07:49:13 PM »
? Can you post the server logs? Digital Server?
You are posting the client logs