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Offline genesys_kumar

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Assign WWE Vag group to a Cluster
« on: August 27, 2021, 01:56:21 PM »
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Dear All,

Could you please help me with how to assign WWW agent in a vag group to a cluster to reduce load.

Thanks,
Kumar
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Offline cavagnaro

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Re: Assign WWE Vag group to a Cluster
« Reply #1 on: August 27, 2021, 05:59:48 PM »
What do you exactly mean?
Cluster? of what?
Load of what?
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Offline genesys_kumar

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Re: Assign WWE Vag group to a Cluster
« Reply #2 on: August 30, 2021, 07:09:18 PM »
Hi, Issue is reducing load on Config Proxy on reading all vag group's which agent associated with.
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Marked as best answer by genesys_kumar on September 01, 2021, 03:07:42 AM

Offline cavagnaro

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Re: Assign WWE Vag group to a Cluster
« Reply #3 on: August 30, 2021, 09:38:53 PM »
Sorry, still not clear what you need help with.
If your agent belong to several VAGs then you can only remove him from unnecessary skills.
As per CfgServer Proxy load, you could try to create apps for specific applications, one for CCPulse, one for WDE, one for URS, that is an example of course. You can group apps and associate to a CfgServer Proxy so you reduce load from a unique CfgServer Proxy
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