" /> Genesys (Engage) Multicloud aka Genesys Engage 9.0 - Genesys CTI User Forum

Author Topic: Genesys (Engage) Multicloud aka Genesys Engage 9.0  (Read 2121 times)

Offline genesysguru

  • Sr. Member
  • ****
  • Posts: 293
  • Karma: 12
    • Genesys Guru Blog
Genesys (Engage) Multicloud aka Genesys Engage 9.0
« on: September 16, 2021, 07:30:11 PM »
Advertisement
Hi,

Just wondering if anybody out there is working on a Customer deployment. Private Cloud is still on Product Management approval / early adopter and would be interested in any feedback.

Craig

Offline zwerg82

  • Newbie
  • *
  • Posts: 30
  • Karma: 2
Re: Genesys (Engage) Multicloud aka Genesys Engage 9.0
« Reply #1 on: September 28, 2022, 03:08:14 PM »
Maybe a little bit late, but yes, we're actually doing a Proof of Concept right now.

For now it looks quiet hardware intense especially with the required third party components like Redis in Cluster Mode

Not sure if anybody else wants to share some thoughts.

Offline genesysguru

  • Sr. Member
  • ****
  • Posts: 293
  • Karma: 12
    • Genesys Guru Blog
Re: Genesys (Engage) Multicloud aka Genesys Engage 9.0
« Reply #2 on: October 11, 2022, 10:27:37 AM »
Hopefully your PoC is not on Private Edition (MCPE) if information re: no longer being supported is true ...

Offline genesysguru

  • Sr. Member
  • ****
  • Posts: 293
  • Karma: 12
    • Genesys Guru Blog
Re: Genesys (Engage) Multicloud aka Genesys Engage 9.0
« Reply #3 on: October 12, 2022, 10:22:13 AM »
https://www.genesys.com/blog/post/all-in-on-genesys-cloud-cx


Offline Marreco

  • Newbie
  • *
  • Posts: 3
  • Karma: 0
Re: Genesys (Engage) Multicloud aka Genesys Engage 9.0
« Reply #4 on: October 13, 2022, 05:36:31 PM »
Not good news. Engage #RIP.
In the next few years we will have content here (http://www.sggu.com/) in the vast majority of Genesys Cloud.