" /> doubt about the templates of the applications - Genesys CTI User Forum

Author Topic: doubt about the templates of the applications  (Read 1630 times)

Offline rocio2020

  • Newbie
  • *
  • Posts: 12
  • Karma: 1
doubt about the templates of the applications
« on: March 04, 2022, 06:02:52 PM »
Advertisement
Hello expert friends, I have the following question:

I did an update to SCS from version 8.1.000.10 to 8.5.100.24 but I forgot to update the Template from version 8.5.

I notice that the SCS works without problems, my questions are:
- Is it mandatory to update the application template?
- Is there any risk not having updated it?

Please your kind advice before this doubt of mine.

Thanks.

Offline Kubig

  • Hero Member
  • *****
  • Posts: 2755
  • Karma: 44
Re: doubt about the templates of the applications
« Reply #1 on: March 04, 2022, 06:40:07 PM »
In general it is not necessary to update app template in case od there's no options update or you reflect it manually.