Unable to reach RWS Server

[genesysnoob]

Gsrs software is installed on laptop, when i get a call screen is not recorded.
Laptop is unable to reach http load balancer server .

I see errors in GSRS logs.
Error 10061, no connection could be made the target machine refused it

When the same test is done by installing the gsrs on a server it works fine

[cavagnaro]

Obviously you have a connectivity issue.. Not a service/software issue. Check your network and components in the network

Enviado de meu SM-N9600 usando o Tapatalk

[genesysguru]

Check component port configurations.

[genesysnoob]

[quote author=cavagnaro link=topic=12393.msg55168#msg55168 date=1675118532]
Obviously you have a connectivity issue.. Not a service/software issue. Check your network and components in the network

Enviado de meu SM-N9600 usando o Tapatalk
[/quote]

Not sure how to troubleshoot this

When we do test from a windows server it works fine and same thing failed from a laptop