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Author Topic: Is it possible to implement survey for chat channel?  (Read 725 times)

Offline Amr

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Is it possible to implement survey for chat channel?
« on: May 14, 2023, 07:35:32 AM »
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Hello Dears,

I am asking about dupability to implement a chat survey and if yes is there any documents or resources should i follow i tried to search with no luck

Thanks in advance

Offline cavagnaro

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Re: Is it possible to implement survey for chat channel?
« Reply #1 on: May 14, 2023, 08:43:54 PM »
So... As an agent less interaction maybe within same conversation after agent transfer to a Interaction Queue using Messages. But no, there is no such documentation as it is a product, not a platform feature.

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