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Author Topic: Get all current user(agent) calls  (Read 874 times)

Offline bocukom

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Get all current user(agent) calls
« on: August 18, 2023, 07:13:01 AM »
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Hello. Please tell me how to get calls from all users? I need this for Agents Map. I used this api/v2/conversations, but this is getting calls only for a logged user. Websocket, when subscribing to calls, gives me what I need, but after, for example, reloading the page, calls from other users are not visible in Agents Map.
« Last Edit: August 18, 2023, 09:40:42 AM by bocukom »
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Marked as best answer by cavagnaro on August 26, 2023, 05:19:17 AM

Offline bocukom

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Re: Get all current user(agent) calls
« Reply #1 on: August 24, 2023, 03:52:37 AM »
Here is the answer to my question. Maybe someone could use
https://developer.genesys.cloud/forum/t/get-all-current-user-agent-calls/21594
« Last Edit: August 24, 2023, 03:54:45 AM by bocukom »
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Offline cavagnaro

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Re: Get all current user(agent) calls
« Reply #2 on: August 25, 2023, 04:20:09 PM »
Thanks for sharing

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