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Author Topic: Alcatel -> T-server -> Sip -> GVP -> Sip -> T-server -> Agent event release  (Read 1052 times)

Offline berserkzas

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Alcatel -> T-server -> Sip -> GVP -> Sip -> T-server -> Agent event release
« on: September 27, 2023, 05:41:52 PM »
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Alcatel -> T-server -> Sip -> GVP -> Sip -> T-server -> Agent
request single step transfer -> event ringing -> event release -> event abandon

How to check ?
« Last Edit: September 30, 2023, 03:47:58 AM by berserkzas »
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Offline Kubig

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Re: Alcatel -> T-server -> Sip -> GVP -> Sip -> T-server -> Agent event release
« Reply #1 on: September 30, 2023, 07:35:34 AM »
What is the issue? If you are looking for help or hints, would be definitely good to provide more details and elaborate your issue
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Offline berserkzas

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Re: Alcatel -> T-server -> Sip -> GVP -> Sip -> T-server -> Agent event release
« Reply #2 on: October 02, 2023, 05:05:46 PM »
This issue is can't transfer call from agent to agent
log show event

v
v
v

request single step transfer -> event ringing -> event release -> event abandon
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Offline cavagnaro

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Re: Alcatel -> T-server -> Sip -> GVP -> Sip -> T-server -> Agent event release
« Reply #3 on: October 04, 2023, 10:52:56 AM »
Check agent log. Alcatel agent? Sip server agent?
GVP doing the transfer? URS?
There is so much missing information and logs to try to help you.
Please expand and detail the info much more.


Enviado de meu SM-S918B usando o Tapatalk

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Offline Kubig

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Re: Alcatel -> T-server -> Sip -> GVP -> Sip -> T-server -> Agent event release
« Reply #4 on: October 05, 2023, 01:10:18 PM »
As Cav said - without any further details and logs we cannot provide you with help or hint
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