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Author Topic: Queue number on Softphone application  (Read 2811 times)

cuneyt97

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Queue number on Softphone application
« on: January 01, 1970, 12:00:00 AM »
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Hi
What we need is, we want to show agent, the "calls waiting" number on the skills (or virtual queues) which the agent logged in...Is it possible to do this without SDK tool?

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Superglide

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Queue number on Softphone application
« Reply #1 on: January 01, 1970, 12:00:00 AM »
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    • Not too sure if you need the SDK or not.. Do know that you need GIS installed as part of your solution.
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