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Author Topic: Recors Completed and Custom Fields  (Read 2962 times)

David

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Recors Completed and Custom Fields
« on: January 01, 1970, 12:00:00 AM »
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Hello,

I am using OCS 6.5 and I am using a custom Desktop. My desktop, on recordprocess event, update a custom field of my dialing list. I am trying to use a filter on CCPulse on the recordcompleted statistic. But whatever the value is, the recordcompleted statitic is counting every record, regardless the filter. Is it possible to use a filter ont that statictic ?

Marked as best answer by on April 12, 2025, 11:39:24 AM

Tony Tillyer

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Recors Completed and Custom Fields
« Reply #1 on: January 01, 1970, 12:00:00 AM »
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  • Please send me a mail (off line), detailing the statistic as it appears in your StatServer, DMA and CCPulse and I'll have a look at the settings for you.

    ttillyer@btinternet.com

    Tony

    http://finance.groups.yahoo.com/group/GenesysCTI/