Voice Treatment help variables query

[Sean H]

Hi Fra,

We have tried various things, recreating the VT script etc etc but cannot seem to attach the data in the VT script.
It is a service selection script with 2 valid options...1 & 2 and i can see these and have dragged/dropped the "attach data to the call info" action onto both, but in the logs, it does not show as attaching the data.

Any thoughts please

Sean

[Fra]

Well, pretty strange..!
Let's do something different: just create a new script that has only 2 actions, attach data and transfer to a RP, no service selection branches or something else. Check VTServer logs and let me know; it would be useful to have TServer's ones too.

[Sean H]

Hi Fra,

Sorry it took so long to reply but we have managed to sort out the script, returning to RRP and using UDATA in the strategy and we can receive the responses selected by the customer.

Thanks for your assistance with this.

Sean

[Fra]

You are welcome, Sean.
But what was the issue of transferring to the RP?