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JeanMarc

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CC Analyzer/Call Concentrator course and setup
« on: January 01, 1970, 12:00:00 AM »
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Hi I am trying to take some courses from genesys to set up cc analyzer/call concentrator at work. Has anyone taken any courses or recommend any courses? i'm thinking hrs, imi and ccd. Any sugggestions? Thanks.
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Marked as best answer by on July 27, 2025, 09:52:16 PM

vv

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CC Analyzer/Call Concentrator course and setup
« Reply #1 on: January 01, 1970, 12:00:00 AM »
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    • man experience is the best one... find a job and play by ur self.
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    ecki

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    CC Analyzer/Call Concentrator course and setup
    « Reply #2 on: January 01, 1970, 12:00:00 AM »
    Very inteligent comment...
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