" /> Check several mail accounts - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Check several mail accounts  (Read 2728 times)

Offline xav_net

  • Newbie
  • *
  • Posts: 19
  • Karma: 0
Check several mail accounts
« on: October 05, 2006, 05:49:31 PM »
Advertisement
Hi everybody!

I've a question. How must I have to configure EMailServer from the multimedia part of Genesys, to consult different e-mail accounts?
I've I receive mails from these accounts, must I have to specify several Inbound queues, or I need only one?

Thanks a lot!
Logged

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: Check several mail accounts
« Reply #1 on: October 05, 2006, 07:34:30 PM »
Depends on what you want to do. Using Content Analyzer you can determine which address do what and where it goes.
Logged

Offline René

  • Administrator
  • Hero Member
  • *****
  • Posts: 1832
  • Karma: 62
Re: Check several mail accounts
« Reply #2 on: October 05, 2006, 08:37:35 PM »
Hi,

All emails received by Email Server Java (ESJ) are placed to the queue specified in ESJ options - section "email-processing", key "default-inbound-queue". If you have Multimedia 7.2 then you can modify the default queue in IRD/IWD by connecting Media Server endpoint with some queue.

René

Logged

Offline xav_net

  • Newbie
  • *
  • Posts: 19
  • Karma: 0
Re: Check several mail accounts
« Reply #3 on: October 06, 2006, 05:52:31 AM »
Thanks a lot!
I'll try to configure it properly! :P

I'll keep u informed if I've some more problems ;)
Logged
Pages: [1]   Go Up
« previous next »