" /> AIL option - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: AIL option  (Read 4152 times)

Maxonman

  • Guest
AIL option
« on: January 13, 2007, 01:14:27 AM »
Advertisement
Hello,
      Please can anyone explain me the meaning of the AIL option :  A4400-custom-substitute-mode  ?

Best regards 
Logged

Squalleo

  • Guest
Re: AIL option
« Reply #1 on: January 15, 2007, 04:31:04 PM »
  • Best Answer
    • What is AIL  ?

    i've done a google search, i found  that is : " Agent Interaction Layer " . No more information.
    Can anyone explain me does the AIL Server Do ?
    Logged

    Offline Fra

    • Hero Member
    • *****
    • Posts: 856
    • Karma: -3
    Re: AIL option
    « Reply #2 on: January 15, 2007, 04:54:20 PM »
  • Best Answer
    • Why Google? Better http://genesyslab.com/support/  ;)

    AIL is the core library of Agent Interaction SDK that enables you to build mainly agent desktop applications.
    Logged

    Squalleo

    • Guest
    Re: AIL option
    « Reply #3 on: January 15, 2007, 05:00:51 PM »
  • Best Answer
    • Ah, OK . 

    So genesys provide a library for Java and .net ?  true ?

    and 10x for the link  ;D

    Logged

    Peter K.

    • Guest
    Re: AIL option
    « Reply #4 on: January 15, 2007, 05:22:52 PM »
  • Best Answer
    • Yes,

    Genesys provides a library for Java and .NET. They have a sample program you can use that comes with their Active X.

    Either access support.genesyslab.com and download it (you will need to have an account with Genesys) or ask Genesys vendor to give you a sample!

    Once you get Genesys ActiveX, we would be more than happy to help you with your coding (if any)

    Peter K.
    Logged
    Pages: [1]   Go Up
    « previous next »