Cancel a Transfer Using ActiveX Desktop Toolkit

[Jeff]

[quote author=ecki link=topic=2006.msg6941#msg6941 date=1170202267]
Try THangUp
[/quote]

...BEEP....BEEP....BEEP...BEEP...

(sorry, could not resist!  )

[cavagnaro]

Wo! wo! dude! Thanks! You rock!

Here is the code dudes!


Public xConnid As DesktopToolkitX.TConnectionIDInfo
Public xPrevconnid As DesktopToolkitX.TConnectionIDInfo

Private Sub TExtension1_TEventEstablished(EventInfo As DesktopToolkitX.TEventInfo)

If EventInfo.CallType = CallTypeConsult Then
    Set xConnid = TLine1.TGetConnID
    Set xPrevconnid = TLine1.TGetConsultConnID
End If

End sub


Private Sub cmdCancelTransfer_Click()

TLine1.THangUp
TLine1.TSetConsultConnID xPrevconnid
TLine1.TRetrieve

End Sub


Thanks ecki! I owe you one!

[cavagnaro]

Not working as expected. will keep trying, at least i have a better clue now 

[cavagnaro]

Ok guys  here is the correction to the code 

Private Sub cmdCancelTransfer_Click()

TLine1.TSetConsultConnID xPrevconnid
TLine1.TReconnect

End Sub

Enjoy!

Thanks again ecki for the help!

[imtiaz]

i installed CCEmail

and when i login through agent CCEmail option does not exist while CCOutbund and all other option of contact center exists.

[cavagnaro]

Are you using CCA?
Have you followed the CCEmail instalation guide?
Use this giude as reference