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Author Topic: Unknown Server: Error 014  (Read 3117 times)

Koki

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Unknown Server: Error 014
« on: February 13, 2007, 04:41:55 PM »
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Hi,

I have a problem with ur server. In the log it says:

strategy error: unknown server. Error 014.

What is it and how can I fix it?

thank you,
Koki

Offline ecki

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Re: Unknown Server: Error 014
« Reply #1 on: February 13, 2007, 09:39:36 PM »
Hi Koki,

Can you send more from the UR log?

Marked as best answer by on Today at 10:25:52 PM

Offline René

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Re: Unknown Server: Error 014
« Reply #2 on: February 14, 2007, 08:09:11 AM »
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  • Hi Koki,

    The error means that your strategy is calling a server that is unknown to URS. Please check that all DAPs, StatServers and/or CustomServers used in your strategy have been added to URS' connections. The second possible cause could be the security permissions.

    Cheers,
    René