" /> SIT error - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: SIT error  (Read 6664 times)

Jeff

  • Guest
SIT error
« on: June 05, 2007, 08:20:04 AM »
Advertisement
Hi,

help please!

Cn someone tell me what is causing this?

@16:35:30.3867 [0] 7.2.008.07 send_to_client: message EventError
(Invalid origination or destination address)
AttributeEventSequenceNumber 00000000000008c8
AttributeCustomerID 'Resources'
AttributeTimeinuSecs 386776
AttributeTimeinSecs 1181028930 (16:35:30)
AttributeReferenceID 22
AttributeErrorCode 600
AttributeErrorMessage 'Invalid Number/Domain; SIT - Ineffective other'
AttributeThisDN '7300'
16:35:30.386 Int 04545 Interaction message "EventError" sent to 15

Our environment consists of Avaya PBX and Genesys 7.5.


Logged

Offline Sylvainsjc

  • Full Member
  • ***
  • Posts: 137
  • Karma: 2
Re: SIT error
« Reply #1 on: June 05, 2007, 11:08:30 AM »
  • Best Answer
    • Hi Jeff,
    Can you be more explicit about your problem. Outbound ? Routing strategie ?
    Have you checked the dialed number that cause this error ?
    Does the DN 7300 has the good right in your PBX to dial this number ?
    Logged

    Offline cavagnaro

    • Administrator
    • Hero Member
    • *****
    • Posts: 7641
    • Karma: 56330
    Re: SIT error
    « Reply #2 on: June 05, 2007, 02:38:30 PM »
  • Best Answer
    • A SIT Is usually when PBX receives a message from PSTN indicating some error when trying to reach the number.
    Logged

    Offline victor

    • Administrator
    • Hero Member
    • *****
    • Posts: 1419
    • Karma: 18
    Re: SIT error
    « Reply #3 on: June 07, 2007, 10:41:51 AM »
  • Best Answer
    • Dumb question - you do not have a headset which is kind of half-way plugged in? This was the main cause of this error for us here :>

    Logged
    Pages: [1]   Go Up
    « previous next »