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Rhonda

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Internet Suite Email Option
« on: January 01, 1970, 12:00:00 AM »
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Hi,

The Email option cannot send out autoacknowledgement for followup emails bearing the same customer email address and same subject title. Has anybody workaround this before? I would appreciate help on how to send out acknowledgment automatically for every mail received.

Thanks,
Rhonda
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Marked as best answer by on February 24, 2025, 09:24:47 PM

Rhonda

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Internet Suite Email Option
« Reply #1 on: January 01, 1970, 12:00:00 AM »
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    • Hi,

    Just to update. I finally workaround the limitation by setting up auto eply at the email server end. I understand only Exchange 2000 has such feature to setup some rules for it. However, such rules can be easily overwritten by those rules setup at the email client end.

    Rhonda.
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