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Author Topic: Periphonics VPS with Aspect & Genesys  (Read 3540 times)

Mo

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Periphonics VPS with Aspect & Genesys
« on: January 01, 1970, 12:00:00 AM »
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Does any one has an idea how Peri Ports is ideally confiured within
Aspect CallCenter Switch & of course within Genesys CME.
Are the IVR ports defined as "Trunks" or "ACD positions" or "Extensions"

Any suggestions??

Mo

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Gor

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Periphonics VPS with Aspect
« Reply #1 on: January 01, 1970, 12:00:00 AM »
Should be configured as extension.
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Marked as best answer by on April 14, 2025, 02:43:54 PM

Mo

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Periphonics VPS with Aspect
« Reply #2 on: January 01, 1970, 12:00:00 AM »
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    • What is the corresponding Aspect Object ( like SIU,voice port etc)
    to be configured.Does this configuration need any TIC /other card in Aspect?
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