The forum was officially relocated from www.starsystems.co.jp/GenesysForum to here! Feel free to start posting here! The old board is closed now. - Genesys CTI Team
TonyYou are now my personal hero... I have a technical interview tomorrow but I am not familiar with Genesys (I'm skilled in Cisco ICM etc.) and finding training and overview info on the net has been a nightmare (Genesys are a tad errr... ambitious on training prices too!) but this is truly incredible.Straightforward and succint. Great work and much appreciated.P