" /> two instance of GAD - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: two instance of GAD  (Read 5409 times)

Offline anisdz

  • Newbie
  • *
  • Posts: 16
  • Karma: 0
two instance of GAD
« on: January 08, 2008, 01:36:59 PM »
Advertisement
I have a question for you
Is what it is possible to have two instance of GAD on the same server that listens on two different port?

Thank you
Logged

Offline edobellamy

  • Newbie
  • *
  • Posts: 44
  • Karma: -3
Re: two instance of GAD
« Reply #1 on: January 08, 2008, 01:50:44 PM »
Yes you can
Logged

Offline anisdz

  • Newbie
  • *
  • Posts: 16
  • Karma: 0
Re: two instance of GAD
« Reply #2 on: January 08, 2008, 01:57:53 PM »
It is necessary to have a license for the GAD added?

thank's
Logged

Offline edobellamy

  • Newbie
  • *
  • Posts: 44
  • Karma: -3
Re: two instance of GAD
« Reply #3 on: January 08, 2008, 02:06:41 PM »
Yes you do, each instance will take the Licenses that you configured for it, you would configure them as independent applciations
Logged

Offline anisdz

  • Newbie
  • *
  • Posts: 16
  • Karma: 0
Re: two instance of GAD
« Reply #4 on: January 08, 2008, 02:10:33 PM »
Ok, but what they are Agent license or license GAD?

:)
Logged

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: two instance of GAD
« Reply #5 on: January 08, 2008, 02:42:43 PM »
Each agent that logs in will consume a license depending on the kind of multimedia he logs in, voice, chat, email. I don't remember seeing a specific license for GAD.
Logged

Offline Sylvainsjc

  • Full Member
  • ***
  • Posts: 137
  • Karma: 2
Re: two instance of GAD
« Reply #6 on: January 08, 2008, 03:35:48 PM »
No specific license for one or two (or more) Application GAD
Logged

Offline anisdz

  • Newbie
  • *
  • Posts: 16
  • Karma: 0
Re: two instance of GAD
« Reply #7 on: January 08, 2008, 05:41:14 PM »
I thank you for your answers her helps a lot  :)


I noticed that for a GAD it needs an Universal Contact Server for a linked database via DAP
Is that I could shout a contact for each server for GAD separated the database?

Thank's
Anisdz
Logged

Offline René

  • Administrator
  • Hero Member
  • *****
  • Posts: 1832
  • Karma: 62
Re: two instance of GAD
« Reply #8 on: January 08, 2008, 08:58:04 PM »
Hi,

You can run both instances against one Universal Contact Server/database. I would suggest you to restrict, using CME Permission, access to agents/DNs for each GDesktop instance to avoid possible collisions.

René
Logged
Pages: [1]   Go Up
« previous next »