Cannot Alter Field

[edobellamy]

I'm trying to modify a field from the default outbound format (tz_dbid) to set it to our time_zone. CME is not allowing the change. We tried removing all the  dependencies, ls there are the default outbound 6 and 7 formats that have circular references to them selves, and I cannot erase or change, nor I can change the tz_dbid.

Does any body knwows any trick to fix this?

Cheers,

Eduardo. 

[catanirex]

Are you using the default user? Sometimes it is required to use that one...

[Danny_Jarman]

I may be on the wrong track here but there should be no need to change the format of the tz_dbid field itself.

The tz_dbid is simply the id number of the timezone in the database. OCS requires this to be a certain format otherwise it will lose it's ability to reference a list record for it's available time to call or schedule time.

If you need a new timezone, add one in CME. This creates a new record with a new tz_dbid. This tz_dbid can then be used to populate the list at the point of creation or you can run an update to this field in the list tables themselves.

[edobellamy]

Well is not really the cuestion, we need to change the default value for the field, but CME won' let let us, saying my security access level doesn't allow it although I'm super admin. Finally I went and change it directly in the database.
And is working correctly now.

Cheers.