Genesys vs. Symposium / CTI Comparison

[Ralf Rottmann]

Dear all,



as the question has been raised a few postings below I would like to give you a hint:



At http://www.genesyslabs.com a pdffile is available comparing 4 major CTI middleware solutions from a "real life" call center integration project view.



This might help.



Regards

Ralf



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