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plastic_dako

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ServerID string to be passed to Genesys Simulator
« on: May 16, 2008, 03:37:45 PM »
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Hi!

Does anyone know what sort of serverID string genesys g3 simulator expects to receive from t-server?
seriously, I have been trying pretty much everything, and nothing would work!

AVAYA#G3_SWITCH#CSTA#SIMU is as good as I could make it. Can anyone tell me what can possibly be wrong?

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Offline cwmunn

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Re: ServerID string to be passed to Genesys Simulator
« Reply #1 on: May 17, 2008, 04:24:12 PM »
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    • I assume you mean the id configured in the link section of TServer? If so I don't think the simulator cares what value you use. All of mine are "7" iirc.

    ~S
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    Offline Seb Reeve

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    Re: ServerID string to be passed to Genesys Simulator
    « Reply #2 on: May 22, 2008, 12:32:23 PM »
    The serverID you state is a TSAPI server ID - Genesys does not connect to G3 via TSAPI  - it uses DLG.

    You will need a DLG link on your MAPD/AES - then configure IP Address and Port (port 5678) to link TServer to MAPD/AES
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