" /> T server 7.6 compatibility with URS 7.2 - Genesys CTI User Forum

Author Topic: T server 7.6 compatibility with URS 7.2  (Read 2997 times)

yugandhar

  • Guest
T server 7.6 compatibility with URS 7.2
« on: July 09, 2008, 08:28:49 AM »
Advertisement
Hi,
Any ideas on Compatibility of T server 7.6 integrated with URS 7.2 (Avaya switch)
such as any known limitations as you faced in real time..? any compatibility issues?

Thanks ...


Marked as best answer by on Today at 07:04:30 AM

Offline René

  • Administrator
  • Hero Member
  • *****
  • Posts: 1832
  • Karma: 62
Re: T server 7.6 compatibility with URS 7.2
« Reply #1 on: July 09, 2008, 06:52:56 PM »
  • Undo Best Answer
  • Hi,

    Genesys declares backward compatibility of its product so TServer for Avaya CM release 7.6 should be working correctly with URS 7.2. That's general answer as I have no experience with such combination of releases.

    You can contact Genesys TechSupport and asked them about any known compatibility issues before doing TServer's upgrade.

    R.

    Offline cavagnaro

    • Administrator
    • Hero Member
    • *****
    • Posts: 7641
    • Karma: 56330
    Re: T server 7.6 compatibility with URS 7.2
    « Reply #2 on: July 09, 2008, 08:21:42 PM »
    I have combined a TServer 7.5 for Alcatel with an URS 7.2, one thing I found was that some messages sent by TServer 7.5 to URS were marked as an error because the exchange of information and values used. Once I upgraded they disappeared, however this never affected the operation of the platform.