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Offline cavagnaro

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Alcatel OXE with GVP with SIP and URS
« on: August 08, 2008, 07:30:30 AM »
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Hi guys,
I have a question...,maybe dumb but my brain seems like blocked lately...
My GVP with my OXE is working fine, I call GVP using GVP as a SIP Gateway...
But now I want to use URS to route a call to GVP, already IVR place created with ports on it, however, here I believe I have to attach OXE dn's to these objects. What kind of objects are these DN's on OXE?

I guess I have to call an OXE RP and then somehow on the strategy call the GVP number...

Has somebody achieved this? If so, can you please post some info about?

Thanks

Offline tpl

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Re: Alcatel OXE with GVP with SIP and URS
« Reply #1 on: September 07, 2008, 06:08:06 PM »
Hi,

I've implemented some projects with OXE-GVP.

Drop me a message if you still need more info

rgds,

Offline René

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Re: Alcatel OXE with GVP with SIP and URS
« Reply #2 on: September 11, 2008, 07:44:22 PM »
Hi Cavagnaro,

Do you still need help with this?

R.

Offline cavagnaro

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Re: Alcatel OXE with GVP with SIP and URS
« Reply #3 on: September 11, 2008, 08:06:23 PM »
Hi guys, sorry I didn't see the last reply.
Yes, actually I'm still facing the same problem, I move on with some other parts of the project but I need to test at lab this...any inputs?

Offline René

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Re: Alcatel OXE with GVP with SIP and URS
« Reply #4 on: September 18, 2008, 03:36:55 PM »
Hi Cavagnaro,

I hope to have more info for you but my access to the system with A4400 and GVP doesn't work :-(

If I do remember well URS is routing a call to object type "Access Number" (Routing Number) on Alcatel side. That way the call is moved to GVP via SIP trunk. GVP uses number of the object "Access Number" as DNIS.

[quote]But now I want to use URS to route a call to GVP, already IVR place created with ports on it, however, here I believe I have to attach OXE dn's to these objects. What kind of objects are these DN's on OXE?[/quote]

You can't do that as GVP with OXE is deployed in so called "in-front-of" mode. It means that IVR TServer works as virtual switch and GVP ports are created on that switch (=are virtual too). Reason for such configuration is simple - OXE doesn't support CTI monitoring of SIP extensions.

R.

Offline cavagnaro

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Re: Alcatel OXE with GVP with SIP and URS
« Reply #5 on: September 19, 2008, 04:41:24 PM »
Thanks René,
I will do some more tests and let you know, I still do have a tons of questions but will try to go by myself on the meanwhile.

Offline ecki

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Re: Alcatel OXE with GVP with SIP and URS
« Reply #6 on: September 23, 2008, 06:22:46 AM »
Hey mate,

Drop me your email and I will send you nice deployment guide.

Cheers,

Ecki.

Offline cavagnaro

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Re: Alcatel OXE with GVP with SIP and URS
« Reply #7 on: September 23, 2008, 10:39:34 PM »
Hey,
I tried to write but it bounced. Any idea?

Offline cavagnaro

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Re: Alcatel OXE with GVP with SIP and URS
« Reply #8 on: October 10, 2008, 01:09:35 AM »
[quote author=cavagnaro link=topic=3214.msg13961#msg13961 date=1222209574]
Hey,
I tried to write but it bounced. Any idea?
[/quote]
Hey ecki,
I'm trying to apply the guide, however I got stuck on the transfer from Alcatel Routing Point to GVP, have you achieved to do it? If so, can you please explain how exactly?
Thanks

Offline ecki

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Re: Alcatel OXE with GVP with SIP and URS
« Reply #9 on: October 10, 2008, 12:53:22 PM »
Hi Cavagnaro,

Yes I did. You have to use in Routing strategy play IVR and target either virtual queue set-up on GVP virtual switch or place group which contains places representing each GVP port. But before, make sure that the ISCC from Alcatel to GVP is set to "DNIS Pooling" and also make sure that you set up access resources on GVP virtual switch. Access resources should be the numbers defined in Alcatel to send calls thorough SIP trunks down to the GVP.

Hope it helped.

Cheers,

Ecki.

Offline cavagnaro

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Re: Alcatel OXE with GVP with SIP and URS
« Reply #10 on: October 10, 2008, 04:45:24 PM »
Hi ecki,
Is there any chance you can share an screenshot? I believe to understand your description, however would like to be 100% sure.

Offline ecki

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Re: Alcatel OXE with GVP with SIP and URS
« Reply #11 on: October 11, 2008, 09:57:24 AM »
Hi,

Unfortunately I have no access to this system. But what screen shots do you want? Probably I can explain it.


Offline cavagnaro

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Re: Alcatel OXE with GVP with SIP and URS
« Reply #12 on: October 13, 2008, 09:40:07 PM »
Hey ecki,
Nice picture ;)
I need to know or better said, remember, how to call a GVP application from URS...do you have something to read or an example including both sides, GVP and URS?
Thanks!

Offline ecki

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Re: Alcatel OXE with GVP with SIP and URS
« Reply #13 on: October 13, 2008, 10:59:20 PM »
Thanks ;)

Here are some screen shots and one GVP application. Just one note. As OXE-GVP via SIP Trunks supports only GVP in Front mode and transfer from OXE to GVP happens via DNIS pooling, you do not have under control the DNIS as it will be always one of the access resources number, you can have on GVP only one application assigned to all DIDs whish in our case are all access numbers. So if you wish to play different application, you would need to develop one main application which will according to KVP attached to call jump to desired VXML application.

Cheers,
e.

Offline cavagnaro

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Re: Alcatel OXE with GVP with SIP and URS
« Reply #14 on: October 13, 2008, 11:09:45 PM »
Oh...!what a shit! lol
Thanks! Will try and let you know!  ;D