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Offline victor

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Genesys Stream Manager - is it a logger or not?
« on: August 13, 2008, 09:43:19 AM »
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Hi,

I am a bit outdated when it comes to the latest SM developments, but last I heard it had voice logging capabilities but lacked a GUI and a search functionality. Has anything changed since last year? Is there a decent search GUI and has storage changed from .wav files to something reminiscent of Nice? Is it planned for in the next release?

Best regards,
Vic
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Offline Fra

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Re: Genesys Stream Manager - is it a logger or not?
« Reply #1 on: August 13, 2008, 04:27:01 PM »
Vic,

7.5 SM doesn't have any search GUI, the storage is still the Announcement folder, the wav file must be numbers...
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Offline victor

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Re: Genesys Stream Manager - is it a logger or not?
« Reply #2 on: August 19, 2008, 01:00:45 AM »
Fra,

is there any reason why Genesys did not develop the interface for it? Should I devote the next two weeks to come up with my own "nice" (grin) and shiny GUI with DB support? Or is it coming in the next version?

Best regards,
Vic
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Offline Fra

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Re: Genesys Stream Manager - is it a logger or not?
« Reply #3 on: August 19, 2008, 08:04:40 AM »
Vic,

unfortunatly I have no idea why Genesys hasn't developed anything like that yet..and I haven't had the chance to see any roadmap..but if you come with a GUI, I do want to have it  ;D

Fra
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Offline victor

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Re: Genesys Stream Manager - is it a logger or not?
« Reply #4 on: August 19, 2008, 10:39:01 AM »
Well, in this case, I do not have much choice, do I? :P

I am thinking to base it on SQL Express and basic IIS. Now, is there a simple way to detect when SM start recording or do I have to monitor TRequestMonitor?
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