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Author Topic: Can any one upload the latest CSPID.xml for Genesys CIW tool  (Read 2882 times)

Arif

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Can any one upload the latest CSPID.xml for Genesys CIW tool
« on: August 13, 2008, 11:38:42 AM »
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Hi,

I trying to import Agent into Genesy CME using "Genesys Configuartion Import Wizard" but the problem is , CSPID.xml supplied with Version 7.5.000.08 is not having the PID for FolderDBID. So, I request someone to upload the CSPID.xml for the versions above 7.5.000.08.

Whenver I import Agents with above version, the agents are getting created under Persons Folder instead of Specied folder in the my XML.

I am anticpating the favouarble reply.