Genesys Certification (GCP7 CIV)

[priya_347sk]

Hi,

is there any dumps available for GCP CIV certification? did anybody wrote exam by following dump? i am preparing for the exam in full length.. even though if dump is there, i can atleast come to know what type of questions will be asked in the exam?

if anybody having such kind of dumps or links to dumps, please provide me..

thanks in advance

[victor]

Hi,

then what is the point of the exam? Sorry, but I don't think you will find anyone here who would submit it. At least, I hope not. The idea is to ensure that people really know Genesys and if people start thinking that people can just get answers from someone else then what would be the point of CGE in a first place.

I know you probably are just worried about the exam, and you should, but just study hard, and make sure you have enough experience dealing with Genesys CTI before you take it, otherwise, chances are you will not pass.

As for what topics covered in the exam, it should say that in CIV description or ask your Genesys guy.  If you have some technical questions, I am more than happy to answer them for you, though. Test questions or replies - sorry, but this is not the place for it.

Good luck!
Vic

[tony]

Interesting that someone is asking, though... I think it might be indicative of the "newest" breed out there - that, if someone has already done it and are willing to share it, why should I bother?

Well - one day, aside from you having a shiny certificate on your wall you will actually be expected to know your trade.  If you're good at bluffing, then you might get away with it for a month or so - but otherwise, you'll be found out in the end.  You have to ask yourself if you are that fast a learner that you can bluff it - or not.

In my experience, it is not the best way to get your foot in the door.  Perhaps you'll consider doing what the majority of us did - [b]learn it[/b] instead of trying to [b]crib it[/b]..?

Tony

[victor]

Go Tony!!!

(I will be removing this post in about a week, but want to make sure that it gets the necessary exposure for others see it)

[Adam G.]

Hey Guys,

I make my living because companies think with their wallets and get people who have the certificates but no idea. Once a project has stalled then they bring in an expert (me) to sort out the s**t.

Hey priya_347sk, no offence is offered but, do the course, study hard and you'll be alot better for it.

Pavel

[RSharma]

Hi priya_347sk,

There aren't any dumps available for GCP7-CIV exam. It's a tough exam and would need a lot of exposure to Genesys components installation and maintenance. I have attached Study Guide for your reference. Besides hands-on, you might like to go through the Documentation DVD (Deployment Guides, Reference Guides, Migration Guide, GUI Help Files etc.)

Let me know in case you need more guidance.

[Karthik]

Hey,

This doc is awesome. Am not preparing for any exams, but I see a lot of basics and trouble shooting stuff in it.

If you have similar doc with you, request you to please attach them. It would help me a lot.

Cheers
Karthik

[cavagnaro]

I don't think you will find something more from Genesys. The best is to read guides and try at lab or at least read to have the idea

[Dionysis]

Is the exam really that easy?

I've worked with Genesys for 7 years and never bothered getting my certification, if it's as easy as that study guide then maybe I should.

[cavagnaro]

Not easy, but I'm sure you can pass it easily as you seem to have good knowledge of the platform. More complex questions are launched.

[Chitts]

To be frank and honest you won;t find much on the Genesys exams unlike Cisco, Oracle etc.

Few guidelines -
1. Read, understand and practise the training manuals
2. Some troubleshooting workshop material is avialble on the website
3. Questions would be primarily testing your Genesys logic.

[tpl]

I'm taking the GVP certification exam tomorrow...

Got quite some experience with GVP, but how relevant will the questions be? 

we'll see.

[frdesimo]

I'm going to take the gvp certification next month.
Can you please tell me something about the questions of the exam?
Thanks and regards,
Francesco

[cavagnaro]

Have you read our answers to the other guy?!

[tpl]

I thought it was quite simple.

I followed the training "what's new in genesys voice portal 7.5" and I had some hands-on experience (a couple of GVP projects with various customers)

I passed the exam with a 94% score.

Main focus is on:
GVP deployment and planning
GVP installation and configuration
GVP Monitoring and Troubleshooting
EMPS architecture.