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Author Topic: About Outbound contact server  (Read 3712 times)

Sunil Kumar M

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About Outbound contact server
« on: November 04, 2008, 10:22:34 AM »
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Hi ,
  This is sunil........i would like to know  the functionalities  of OCS.

And how the servers will interact  with each  other and flow  ofrequests from login-getting data--dialing--hangup--updating-- logout from  dialer.

Marked as best answer by on March 16, 2025, 03:16:13 AM

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Re: About Outbound contact server
« Reply #1 on: November 05, 2008, 06:16:39 AM »
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  • OCS must connect to TServer.
    TServer get data form to Agent Desktop.

    OCS get data from to TServer,whose some states of agetn.