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Trev

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CTI/ IVR background
« on: November 04, 2008, 02:40:58 PM »
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Hi All
When I see job posts I see lot of people looking for Genesys CTI experience. I am not quite sure what is their expectation. In general what should one know to claim they are CTI developer/experienced.  Also I request to point me some Genesys manuals to get more info on this. I appreciate your help.

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tony

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Re: CTI/ IVR background
« Reply #1 on: November 04, 2008, 08:28:21 PM »
  • Best Answer
    • Search the Forum for "Rough Guides"....

    [i]<Guys - I can't wait until they are back up there as a Sticky!>[/i]

    Tony
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