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Author Topic: Genesys 7.6 in integration with Alcatel A4400  (Read 7439 times)

ahdeshpande

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Genesys 7.6 in integration with Alcatel A4400
« on: December 22, 2008, 07:33:13 AM »
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Has any one worked on Genesys 7.6 Intergation with Alcatel ACD A4400 / OXE?

I have couple of questions on the same...

Ashutosh
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Offline thiruplus

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Re: Genesys 7.6 in integration with Alcatel A4400
« Reply #1 on: December 22, 2008, 07:53:13 AM »
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    • Would like to know Alcatel and Genesys integration with RSI (Routing Service Intelligence) or CSTA link.

    Please list out the difference and advantage of RSI over CSTA Link

    Thiru
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    Offline Adam G.

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    Re: Genesys 7.6 in integration with Alcatel A4400
    « Reply #2 on: December 22, 2008, 08:10:15 AM »
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    • We are publishing an article on RSI and Genesys in The Wire magazine.

    Pavel
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    ahdeshpande

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    Re: Genesys 7.6 in integration with Alcatel A4400
    « Reply #3 on: December 22, 2008, 08:17:08 AM »
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    • Hi Pavel,

    Thanks for sharing this information. I have already registered for Wire Magazine. I hope it is printing superbly.

    Regards
    Ashutosh
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    Offline cavagnaro

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    Re: Genesys 7.6 in integration with Alcatel A4400
    « Reply #4 on: December 22, 2008, 03:44:36 PM »
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    • ;D Hope you like it and find it suitable
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